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Common bugs & fixes

How to Report BSOD Crashes 

Updated July 2, 2026
2 min read
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Common bugs & fixes

How to Report BSOD Crashes

Follow these steps to set up Memory Dump settings and help report BSODs if you encounter them:

  1. Enable Full Kernel Memory Dump:

    • Access Control Panel: Go to System and Security > System.
    • Advanced System Settings: Click on Advanced system settings, then go to the Advanced tab.
    • Startup and Recovery Settings: Click on Settings in the Startup and Recovery section.
    • Select Memory Dump Type: Ensure either Kernel memory dump or Complete memory dump is selected under Writing Debugging Information.
    • Restart Your PC: Save changes and restart your computer to apply these settings.
  2. Crash Dump Collection:

    • When a BSOD occurs, allow your system to complete the memory dump process to 100% and auto-restart.
  3. Locate and Prepare the Dump File:

    • Find the MEMORY.DMP file, usually located at C:\Windows\MEMORY.DMP.
    • Optional: Compress the file to reduce its size for easier uploading. You may also have to move the file temporarily to the desktop to avoid permission errors.

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  4. Upload and Report:

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