Login or Password not accepted
Copy each part exactly as it appears in your key line, without spaces. The Key, Login and Password are separated by |. Don't include the words Key:, Login: or Password:.
Key not accepted by the installer
Enter only the Key (the XXXXX-XXXXX-XXXXX-XXXXX-XXXXX part). If you changed PC or hardware, do an HWID reset first.
Installer blocked or deleted
Your antivirus may flag it as a false positive. Allow it temporarily, download it again and run it as administrator.
Still stuck?
Open a support ticket from your order page with your order number, or ask in our Discord.